The donation certificate depends on the beneficiary organization, the terms of the campaign, and the contribution made. Not all transactions allow you to request one, and a visible option does not guarantee a tax deduction on its own.
Requesting it when contributing
- Check if the campaign offers the certificate option during the contribution.
- Indicate whether you are contributing as an individual or as an organization.
- Fill in the requested tax details and carefully check your name or legal entity name, ID document, and country.
- Confirm the request along with your contribution and keep its reference.
For an individual, the relevant details are requested, such as first and last name and DNI/NIE. For an organization, check the legal entity name and CIF. When the country is Spain, the province is part of the requested information.
Do not enter another person’s or organization’s details to request a document in their name if they do not correspond to the contribution. If you have questions about who should be listed, check before confirming.
Check the result
Go to the contribution history in your account and open the transaction. If it is paid and the document is already available, the Download certificate action will appear.
A request does not mean that the PDF is generated immediately or that it will arrive attached by email. If the contribution is still pending, check its status first. If it is completed but there is no download, ask for information indicating the reference and the beneficiary organization.
Check the document
Before using it, check the donor’s identity, the issuing organization, and the transactions or periods included. If you find an error, request a correction; changing your profile does not guarantee that previous documents will be reissued.
To find out how to apply a certificate to your tax situation, consult the issuing organization or a qualified tax advisor. Payment receipt, certificate, and invoice serve different purposes.