The frequency of a collaboration and the identity of the person contributing are separate matters. Each recurring charge has its own outcome, and only contributions that meet the issuing organization’s conditions can be included in the corresponding certificate.
Recurring contributions
Check My recurring contributions to view the collaboration and the contribution history to verify its charges. An active collaboration does not guarantee that all payments have been completed.
Review which transactions and period appear on the available document. Do not assume a PDF will be issued for each monthly payment or a single annual document: verify how it is handled for that campaign and organization.
If there are charges that are pending, refunded, or require review, identify each transaction when requesting support. Pausing or canceling the collaboration does not automatically change an already issued certificate.
Contributing as a company or other entity
- Select the appropriate donor type during the contribution.
- Complete the legal name and CIF or other requested details.
- Verify that the details belong to the person or entity making the contribution.
- Review the issued document before using it.
Do not use the trade name when the legal name is required. If you contributed as an individual and need to review the identity listed on a transaction, request a verification; changing your profile type alone does not turn a past contribution into a corporate one.
Certificates and other documents
A receipt provides proof of payment information. A donation certificate is issued by the relevant organization and is subject to its own terms. An invoice documents a transaction of a different nature, such as contracting a service. These documents are not interchangeable.
Entry into a raffle and a donation can also be treated differently. Check which part or transaction is documented and seek advice for your specific case without assuming specific tax deductions.