Contact support or the issuing organization, providing the reference, the date, and what you need to change. If you did not request it when donating, check if the contribution allows a later request. If it has already been issued, explain the specific error. Updating your profile details does not guarantee that previous certificates will be reissued. Wait for confirmation and review the document they indicate.
Frequently asked question
Donors
Can I request it after donating or correct its details?
You can request a review, but adding or correcting details requires verifying the transaction.
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