Frequently asked question Organizers

Why are visits, donors, and contributions different numbers?

They measure different actions, and a single person can generate several of them.

Reading time 1 min

One person can visit multiple times, make more than one contribution, or initiate a payment that is not completed. That is why visits, donors, and transactions do not necessarily match. Compare the same time period and filters, and use payment status to review confirmed income. An entry in a raffle also does not always correspond to a unique individual.

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