Make sure you entered your email correctly and check spam, promotions, or junk mail for the message. If the screen offers a resend option, use it and open the most recent valid email. Do not create multiple accounts to try to fix the delay. If it still doesn’t arrive, contact support indicating the email address used and the time of the request, without sharing passwords or login links.
Frequently asked question
Donors
What should I do if I don't receive the verification email?
Check the address, review spam, and use the resend option without creating duplicate accounts.
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