Frequently asked question Donors

How do I recover my password?

Request recovery from the login screen using your account's email address.

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Use the password recovery option on the login screen and enter the email address linked to your account. Follow the instructions in the email you receive and log back in. If you can’t find it, check spam and verify the address. If you no longer have access to that email, ask support for help: recovering an account may require verifying ownership. Never share your current password with anyone.

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Write to us with the reference of your campaign, donation or request.

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