In a flexible campaign, not reaching the goal does not automatically trigger a return. In an All or Nothing campaign, the charge depends on the rules of that model; a card authorization is not a confirmed charge. Check the public terms and the final status of transactions. If you are an organizer, explain what can be carried out with the funds raised and communicate any issues.
Frequently asked question
Organizers
What happens if I don't reach the goal?
The outcome depends on whether the campaign is flexible or All or Nothing.
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