Frequently asked question Organizers

How long does the review take and how do I see feedback?

Check the campaign status and any comments received; there is no single guaranteed timeframe.

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After submitting it, check its management area and your account notices. If changes are requested, make them in the corresponding version and resubmit when the workflow requires it. The review may require additional information. If you contact support, identify the campaign and explain which status or comment you need clarified. Do not create another campaign to try to speed up the process.

Need help with your situation?

Write to us with the reference of your campaign, donation or request.

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