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Step-by-step guides
- Manage funds and collaborators Understanding funds raised, fees, and available balance Understand the project's financial figures before planning a withdrawal or communicating results. Read article
- Manage funds and collaborators Request a withdrawal and track its status Select a valid account, request an available amount, and track the status until the transfer is complete. Read article
- Manage funds and collaborators View contributors, record external contributions, and share updates Check contributions, distinguish external income, and keep contributors informed. Read article
Frequently asked questions
- Manage funds and collaborators Why doesn't the amount raised match the available balance? Total funds raised and available balance reflect different items and timing. Read the answer
- Manage funds and collaborators When and how can I request a withdrawal? Request it from Withdrawals once there is an available balance and a valid bank account. Read the answer
- Manage funds and collaborators To whom can the money be transferred, and what information is required? The destination must be an active, verified account that meets the ownership requirements for the project. Read the answer
- Manage funds and collaborators What does each withdrawal status mean? The status indicates where the request is in the process, from receipt to its outcome. Read the answer
- Manage funds and collaborators Can I record contributions received outside of Kuku? Yes, use the external contributions register when it is available for your campaign. Read the answer
- Manage funds and collaborators How do I share updates and view or export collaborators? Use campaign updates and available reports based on your permissions and plan. Read the answer
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