Frequently asked question Organizers

How do I cancel renewal and when does the change take effect?

Cancel renewal from your plan management area and check the confirmed effective date.

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Canceling renewal typically keeps your current subscription active until the end of the contracted period. A downgrade or cycle change can be scheduled for that date, while an upgrade may require a charge to take effect immediately. Refer to your confirmation details for guidance. Canceling renewal does not automatically request a return or cancel recurring donations on your account.

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