Collaborating with a campaign and entering a raffle are related actions, but not equivalent. To enter, you must select an eligible raffle, accept its terms, and complete a transaction that meets its requirements.
Before entering
Read the raffle description, the prizes, personal and geographic requirements, dates, and delivery terms. Check the amount or rules required to obtain entries and any limit per person.
Not all raffles calculate entries the same way or use the same method to choose winners. Check the specific rules instead of assuming that a larger contribution always increases your chances.
Completing your entry
- Go to the raffle or start an eligible contribution that offers that entry.
- Log in with your account.
- Select the raffle and review the prizes and applicable terms.
- Confirm the required consents and the amount.
- Complete the payment and return to Kuku to review the result.
A pending transaction should not be considered confirmed. Nor is it enough to donate to a campaign if you have not selected and accepted the corresponding entry.
Checking your entries
Open My raffles in your account. Find the raffle and check the recorded entries, their conditions, and the available status. Also review the associated notices and messages.
If you cannot find an entry, check that you used the same account and that the transaction is confirmed. Keep its reference and contact support if the result does not match the rules.
Track the results
Check the results in the raffle and your account notifications. If you are a winner, you will need to follow the acceptance and delivery process within the announced timeframe. Do not post shipping details in public comments, and do not consider a prize accepted simply by reading the notice.