Frequently asked question Donors Organizers

How do I check my entries?

Check My raffles using the account used when entering.

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Find the raffle and review your recorded entries. If they do not appear, check your account, the raffle selection, acceptance of its terms, and payment confirmation. A pending transaction may not have generated valid entries yet. Do not repeat the payment to resolve it without checking the transaction first. Contact support with your reference number if the result does not match the rules.

Need help with your situation?

Write to us with the reference of your campaign, donation or request.

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