Frequently asked question Donors

What is the difference between a message and a notification?

A message contains the communication; a notification alerts you to activity or an update.

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The messages in your account allow you to view communications and threads related to your activity. A notification can alert you to a new message, a status change, or another event through the available channels. Check the content of the message to see if you need to reply or take action. Changing your notice preferences does not cancel the transactions behind them, nor does it replace checking your activity.

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