Frequently asked question Donors

When do I need an account to collaborate?

The process itself indicates when you need to identify yourself; some ways to collaborate require an account.

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You need an account to manage your personal activity and for transactions such as a recurring collaboration or raffle entries. A campaign may require identification depending on the options available in its flow; not all contributions can be completed as a guest. If you are asked to log in or sign up, complete that step using your regular email so the transaction is linked to the correct account.

Need help with your situation?

Write to us with the reference of your campaign, donation or request.

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