Go to your account’s contribution history and look for the transaction. If a certificate is available, you will see Download certificate. A request does not mean an immediate download or an automatic email delivery of the PDF. If the contribution is completed and you cannot find the document, request information using its reference so the issuance status can be checked.
Frequently asked question
Donors
Where can I view or download my certificate?
The download appears on the contribution once it is paid and the document is available.
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Write to us with the reference of your campaign, donation or request.