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Step-by-step guides
- Recurring donations Create a monthly or annual recurring contribution Set up a recurring collaboration and view its frequency, status, and next charge date. Read article
- Recurring donations Change, pause, resume, or cancel a collaboration Manage future contributions from your account and check the outcome of each change. Read article
- Recurring donations Update payment and resolve a suspended collaboration Check the collaboration's status, update the payment when available, and avoid creating duplicates. Read article
Frequently asked questions
- Recurring donations When is a monthly or annual contribution charged? The next charge date can be viewed in the collaboration within your account. Read the answer
- Recurring donations What is the difference between pausing and canceling? Pausing is temporary; canceling ends that collaboration's continuity. Read the answer
- Recurring donations Can I change the amount or the causes I support? You can use the edit or reallocation options displayed on the collaboration. Read the answer
- Recurring donations What happens to the collaboration if the campaign ends? Check the status of the collaboration when the cause ends; do not assume it will be redirected to another one. Read the answer
- Recurring donations How do I update the payment method for my collaboration? Use the update payment action for the collaboration and check the final outcome. Read the answer
- Recurring donations Why does my collaboration show an error or appear suspended? There may be a failed charge or a collaboration condition that requires a review. Read the answer
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