Open the collaboration under My recurring contributions and use the option to update the payment method if available. Complete the provider authorization and check its status again. Adding a card to the payment methods in your account does not automatically guarantee that the method will change for all your collaborations. If the action doesn’t appear or the error persists, contact support indicating which collaboration is failing.
Frequently asked question
Donors
How do I update the payment method for my collaboration?
Use the update payment action for the collaboration and check the final outcome.
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