Check the notices and the latest payment under My recurring contributions. Verify the validity of the payment method and any pending authentication with your bank. Payment error and Suspended are not the same as a pause you requested. Update the payment using the available option, or request a review if you cannot take action. Avoid creating a second collaboration until the first one is resolved.
Frequently asked question
Donors
Why does my collaboration show an error or appear suspended?
There may be a failed charge or a collaboration condition that requires a review.
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